Privacy Policy

Last updated: 18 August 2026

This Privacy Policy explains how itsmeai ("we", "us", "our") collects, uses, stores, and protects your information across our websites, automation services, and mobile applications — including the FitTrack fitness and health app. By using our services you agree to the practices described below.

1. Who We Are

itsmeai provides AI-powered digital products and automation services for small businesses, and publishes the FitTrack mobile app. For any privacy questions, contact us at itsmeai.team@gmail.com.

2. Information We Collect

Account & Profile Data

  • Name, email address, and authentication details used to secure your account.
  • Profile preferences such as goals, units, and notification settings.

Health & Fitness Data (FitTrack)

FitTrack lets you record fitness and health information that you choose to enter. This may include:

  • Workouts, activity logs, and progress metrics.
  • Nutrition entries and daily targets.
  • Annual Health Check readings you optionally record — for example body measurements, blood pressure, resting heart rate, blood sugar (fasting glucose / HbA1c), cholesterol, kidney and liver markers, and any custom values you add.

All health data is optional and entered by you. We treat this as sensitive personal data and never sell it.

Device & Technical Data

  • Push notification tokens used to deliver reminders you enable.
  • Basic device and diagnostic information needed to operate and troubleshoot the app.

Payment Data

Subscriptions and payments are handled by trusted third-party payment providers and app store billing. We do not store your full card details on our servers.

3. How We Use Your Information

  • To provide core features such as workout planning, nutrition tracking, groups, trainer booking, and health-check history.
  • To send reminders and notifications you have enabled.
  • To operate, secure, maintain, and improve our services.
  • To process subscriptions and manage billing.
  • To respond to support requests.

4. Legal Bases for Processing

Where applicable law (such as the UK GDPR / EU GDPR) requires it, we process your data on the basis of your consent (for optional health data and notifications), contract (to provide the service you sign up for), and our legitimate interests (to secure and improve the service).

5. How We Store & Protect Data

  • Data is stored in a secure, access-controlled cloud database with encryption in transit.
  • Access is restricted to authorised systems and personnel.
  • We retain your data for as long as your account is active or as needed to provide the service.

6. Data Sharing

We do not sell your personal or health data. We share data only with:

  • Service providers that operate the app on our behalf (such as secure cloud hosting and payment processing partners).
  • Other users only where you choose to — for example content you post in a group or share with a trainer.
  • Authorities where required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for optional data processing.
  • Request a copy of your data or restrict its processing.

To exercise these rights, or to request account and data deletion, email itsmeai.team@gmail.com.

8. Data Deletion

You can request deletion of your account and associated data at any time by contacting itsmeai.team@gmail.com. We will delete your data within a reasonable period, except where retention is required by law.

9. Children's Privacy

Our services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children.

10. International Transfers

Your data may be processed in countries other than your own. Where this occurs, we rely on appropriate safeguards provided by our infrastructure partners.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

12. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at itsmeai.team@gmail.com.

Back to Home